Ask the Venue30-day free trial
Answer every couple's question,
even at 11 p.m.
Ask the Venue is an AI assistant for your wedding and event venue's website. It answers questions from your own published information, says clearly that it's AI, and emails every lead straight to you.
$149/month after a 30-day free trial. No setup fee. Cancel online anytime.
What it does
Answers from your site
Capacity, event types, what's included, policies, location: it answers from the information you've already published and approved. It's set up not to guess.
Hands off what it doesn't know
If a question isn't covered, like a specific date's availability or a custom quote, it says so and passes the question to your team instead of guessing.
Emails every lead to you
When a visitor wants to hear from you, it collects their name, email, event date, and guest count, and emails it to the address you choose.
Upfront about being AI
Visitors see that they're talking to an AI assistant, and they agree to a short consent notice before the chat starts.
How it works
- See a demo built from your own website. We build a sample assistant from your public pages so you can try it before deciding anything.
- Start your 30-day free trial. Sign up online with the trial button. No setup fee and no sales call.
- Set it up with a short written form. You tell us which email gets leads, confirm or correct the facts the assistant uses, and list anything it should never answer. We install it with one snippet of code, or send you the snippet for your web person.
- Leads land in your inbox. Update facts or ask questions anytime by email. Cancel online whenever you like.
Everything runs by email and online forms. We don't do sales calls or phone support.
Simple pricing
- First 30 days free
- No setup fee
- Cancel online anytime
- Answers from your approved venue information
- Every lead emailed to you
- Support by email
Billed by Spark Punch LLC. Taxes may apply. Already a customer? Manage billing
AI disclosure, privacy, and consent
Clearly labeled as AI
The assistant introduces itself as an AI assistant in every conversation. It never pretends to be a person on your staff.
Consent before chat
Before a visitor can type anything, they see that the chat is with an AI, and they see this account of how messages are handled. The chat opens only after they agree. The notice links to the privacy policy.
Your messages pass through Ask the Venue (Spark Punch LLC) and our AI provider, OpenRouter, to generate answers. Neither of us keeps your messages after replying, and neither uses them to train AI. Your chat is sent by email only if you ask: to yourself (“Email me a copy”) or to the venue (when you send them your details). Our email provider keeps a delivery copy for up to 30 days, then deletes it. Once delivered, your copy is yours and the venue's copy is theirs.
Only what's needed
We don't keep chat messages after the assistant replies, and we don't use them to train AI. Contact details are emailed only when a visitor asks. We don't sell visitor data.
Your facts, your control
You approve the information the assistant uses. Anything you mark off-limits, it won't discuss and will hand to your team.
Read the full Terms and Privacy Policy.
Frequently asked questions
Will it make up answers?
It's built to answer only from the information you've approved. When it doesn't know, it says so and passes the question to your team. Like any software, it can make mistakes. When a visitor chooses to include the chat with their details, you can read that email and correct the facts anytime.
Can it check my calendar or book dates?
Not at launch. It collects the couple's preferred date and guest count and emails them to you, so you confirm availability yourself.
What do I need to install it?
One small snippet of code added to your website. If you have a web person, we email them the snippet and instructions. If you don't, tell us which website builder you use and we'll send step-by-step written instructions.
What happens after the free trial?
Your card is charged $149 per month unless you cancel before the trial ends. You can cancel online at any time. Manage billing
Is there a contract?
No long-term contract. It's month to month.
Who's behind Ask the Venue?
Ask the Venue is a product of Spark Punch LLC, based in San Anselmo, California. Sales and support are handled by email, including by an AI assistant working for Spark Punch. A person at Spark Punch handles billing decisions and agreements.
How do I reach you?
Email hello@askthevenue.com. We answer in writing.
Try it free for 30 days
Start My 30-Day Free Trial$149/month after a 30-day free trial. No setup fee. Cancel online anytime.
Questions? Email hello@askthevenue.com